Our Privacy Policy
Viaduco is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when using the Viaduco app.
Last Updated on July, 28, 2025
Information We Collect
When you use the Viaduco app, we may collect the following types of personal information:
User-provided information:
Name
Email address
Date of birth
Gender
Interests or focus areas (e.g., stress, anxiety, sleep)
Questionnaire responses (e.g., intake or screening questions)
User ID (automatically assigned)
Usage data:
We collect this data to enable core features and improve your mental health experience.
How We Use Your Information
We use your information to:
• Provide personalized, evidence-based mental health support
• Adapt recommendations and exercises to your needs
• Improve app functionality and user experience
• Communicate important updates or service-related messages
• Analyze aggregated usage patterns for research and product development (non-identifiable)
We do not use your information for advertising purposes.
Data Security
We implement technical, administrative, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
Secure data transmission (HTTPS)
Encrypted storage of sensitive user information
Access controls for internal systems
While we strive to protect your data, no method of storage or transmission is 100% secure. We cannot guarantee absolute security.
Third-Party Services
We may share limited data with trusted third-party service providers who help us operate and improve the app (e.g., cloud infrastructure, analytics providers). These providers are contractually obligated to protect your information and use it only for authorized purposes.
We do not sell or rent your personal information to third parties.
Cookies and Analytics
Viaduco may use analytics tools and local storage (similar to cookies) to understand how the app is used and improve performance. These do not collect personally identifiable information beyond what is described above.
Data Retention
We retain your personal data only as long as necessary to provide the service and for legitimate operational or legal purposes. If you delete your account, we will remove or anonymize your data in accordance with our retention policy
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Material changes will be communicated within the app.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Company Name: Engly Inc.
Email: support@viadu.co
Address: 2261 Market Street, STE 22533, San Francisco, CA 94114, USA